Customer Care
Frequently Asked
- How long does delivery take?
- Standard delivery time is 7–8 days.
- Do you charge for delivery in Lahore?
- All Lahore city deliveries are FREE.
- What about delivery outside Lahore?
- For deliveries outside Lahore, delivery/shipping charges are paid by the customer.
- How much advance payment is required?
- Lahore orders require 50% advance payment to confirm the order. Orders outside Lahore require 70% advance payment to confirm the order.
- Which payment methods do you accept?
- Online Bank Transfer (UBL Bank) and Easypaisa (0332-8002592).
- What is your return policy?
- Returns are subject to a 15% deduction.
- Can I exchange a piece?
- Exchange is available with a 0% loss if the item is not damaged.
- What are your business hours?
- 11:30 AM – 8:00 PM
Read the full Shipping Policy and Return & Exchange Policy.
